Get a quick response to all of your questions. You can always contact us online or call +32 3 760 19 00 (BE) / +31 418 569 060 (NL).
To request login details for our e-commerce portal, click on 'Log in' in the navigation bar at the top of the page and then on 'Create an account' on the right. Complete your details to receive access to our webshop.
Click on ‘Log in’ in the top bar. You can login with your details on the left-hand side of the page. At the bottom right of the entry fields, you will find the 'Forgot your password?' link. Enter your e-mail address and you will receive an e-mail with instructions on how to reset your password.
Orders for pre-mounted drawers cannot be placed over the phone to avoid errors in e.g. dimensions. We therefore kindly ask you to place your order via our e-commerce portal or via an order form for made-to-measure drawers. You can download the order forms under each type of drawer.
Our e-commerce platform vHisie is fully integrated within this website. You can therefore add fittings as well as pre-mounted drawers to a single shopping basket. This enables you to maintain a clear overview of your orders. Our fittings are clearly structured and different filters make it even easier to quickly locate the right product.
Our opening times are: 8am to 5pm Monday to Thursday and 8am to 4.30pm on Fridays. Orders can be collected between 7am and 6pm and on Fridays until 5.30pm.
We can be reached daily by telephone between 8am and 5pm on +32 3 760 19 00 (BE) or +31 418 569 060 (NL). Alternatively, send us an e-mail at info@vanhoecke.be or info@vanhoecke.nl
You can register as a customer or request information by completing this form. One of our employees will get in touch with you ASAP.
Orders can be collected in Sint-Niklaas between 7am and 6pm and on Fridays until 5.30pm. Please place your order in advance to reduce waiting time.
Yes, it is possible to pay by card at the collection point.