Update due to Corona virus: reduced service

Posted on
30 March 2020
Auteur
Karen

Dear client,

The Corona virus hits Europe very hard. Unfortunately, the latest guidelines imposed by the Belgian government to combat the virus are also forcing Van Hoecke to take temporary measures. 

The safety of our people is absolutely paramount in every decision we make today and in the days to come.  In doing so, we take the needs of our customers into account as much as possible and try to meet them as much as possible.
We have therefore already decided to temporarily suspend our production (Halux NV) from 12:00 this afternoon.  After all, the rules of social safety distance cannot be guaranteed by our production process. 

Our logistic activities remain insured for the time being. 
We can therefore continue to deliver hardware products from stock as you would expect from us. In this way, we can also supply loose drawer parts so that you can deal with urgent projects. Pre-assembled drawers that have already been configured can be converted to separate parts at the request of our customers. We will be happy to help you with this.

We also remain available by phone. Do you have any questions or would you like to make changes to your outstanding orders? Then be sure to contact our field or office staff. 
They will be happy to discuss with you what the ideal solution is for your situation.

Of course, we follow the situation closely and will restart our production as soon as we can. We will notify you immediately via digital newsletter as soon as the situation changes. For the time being, these measures will remain in place until 19 April. 

We apologize for this inconvenience. Let us all together hope that this uncertain situation will be resolved as soon as possible. 

With hopeful greetings, 

Peter Van Hoecke